Customer Service Feedback Form Online

The City of Oshawa values your input.

Your feedback will help us determine:

What you like
What is important to you
What we can improve upon

Date Service Provided (mm/dd/yyyy):

Facility or department (if applicable):

Please rate your experience with the City of Oshawa based on the following categories using the scale below.

Timeliness:

Excellent

Good

Average

Poor

Not applicable

Staff courtesy:

Excellent

Good

Average

Poor

Not applicable

Staff competence:

Excellent

Good

Average

Poor

Not applicable

Quality of Information:

Excellent

Good

Average

Poor

Not applicable

Overall service quality:

Excellent

Good

Average

Poor

Not applicable

Comments:

I would like someone to follow up with me regarding this feedback:

Yes

No

This form may contain personal information as defined under the Municipal Freedom of Information and Protection of Privacy Act. This information is collected under the legal authority of the Municipal Act, 2001, S.O. 2001 c.25, as amended. This information will be used and maintained by the City of Oshawa to follow up on customer service feedback. Questions regarding this collection may be directed to the City’s Information Access and Privacy Officer, City of Oshawa, 50 Centre Street South, Oshawa, Ontario, L1H 3Z7, 905-436-3311.

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Customer Service Feedback Form Online

The City of Oshawa values your input.